Ask anyone if they’ve heard of Tony Robbins and chances are, they have. Tony Robbins is success personified. He works as a life coach, has written multiple books, and his live seminars are insanely popular. All together, Tony’s ventures pull in around $6 billion in annual sales.
His success and inspiration are useful in everyday life too – including our business life. Here are some of the best quotes and how they apply to how CallTools will help you achieve Tony Robbins success.
“Every problem is a gift – without problems, we would not grow.”
Sometimes our worries and problems are indeed gifts. For instance, sometimes you may think you have too many leads to contact or an excess of inbound calls. However, that’s the best kind of problem to have. It’s better to have a full pipeline than an empty one. Think of those problems as the positive results of how well your strategies are working. Being too busy means there is plenty of revenue coming. This influx of leads is usually conducive to better profit margins and more success. If you are having trouble with too much of something, then maybe your lead management or calling software are lacking. Lastly, these moments are the best times to consider hiring some additional help.
“The quality of your life is the quality of your relationships.”
You want to keep a balanced, strong, and satisfactory relationship with every person you call. Make sure to use the systems you have at your disposal to help you. This includes utilizing multiple channels like email, phone calls, and SMS to help build rapport with your customers. There are plenty of ways that you can keep the quality of your relationships strong. Once you have the lead or even the sale, that’s only the beginning.
“If you do what you’ve always done, you’ll get what you’ve always gotten.”
You don’t have to do the same thing every single time. There is another, more drastic, saying about this very thing. Albert Einstein said, “The definition of insanity is doing the same thing over and over again, but expecting different results.” Instead, try a new service, manage your lists differently, or work on different settings with your software/services. Go out on a limb to try a new sales technique you’ve been waiting to implement.
The most point is, don’t get stuck in a rut doing the same thing all the time. Keep things fresh and see how quickly the inspiration flows again. Your whole team will appreciate it, sparking a sense of new.
Tony states it best in this quote:
“Are you concerned about the goals you’ve set for your business, or are you still working toward setting some? Remember not to limit yourself based on what already exists on the market, in your industry and in the business world. Sound strategies and an action plan can make even reach goals reality. Even when you have an action plan underway, continue to look for ways you can innovate and improve. Some of the best leaders worked to improve existing ideas instead of creating new ones.”
“You see, in life, lots of people know what to do, but few people actually do what they know. Knowing is not enough! You must take action.”
It’s not enough to gather knowledge about the things that could propel your business. For instance, maybe you already know you can integrate with other systems, but you haven’t yet. There is a chance to automate text messages or emails, and again you don’t utilize this. You know that you could be calling leads more often, but you stick to your current schedule. In most cases, the software you use should help you do all of that more easily.
The most successful companies are the ones that can adapt. Changes or additions to “the old way” can prove problematic for some companies. However, being flexible and open to variances is a start in ensuring a company’s longevity.
For instance, implementing proper call center software can have a substantial positive effect. It is easy to get started with the CallTools platform. You upload your contacts, customize your settings, and start dialing.
So the next time you’re putting things off or not embracing changes, go ahead and apply something you know has the potential to help. You will find that the results may be just the boost you need at your company.
“Successful people ask better questions, and as a result, they get better answers.”
In other words, there are no wrong questions. If you don’t ask questions, you’ll never know the answer. Tony Robbins takes it a bit further in his quote. Instead of just asking questions, ask the right questions. By doing so, you get better answers – the kind of answers that further your career or business.
Writing down your questions before you ask them gives you a chance to improve them. Utilize the customer service provided by the software companies you use. Ask questions on Google to get from point A to B or give you an idea of better questions to ask. Exchange information with peers, even information on how they use the same tools. The point is to find out all that you can before asking questions. In doing so, you’ll find the only things left to question are critical and lead to great solutions.
Hint: If you offer a bit of information, you will receive more in return. Don’t just ask for things without also providing value.
“Identify your problems, but give your power and energy to solutions.”
No job is without its problems. It’s what you do with those problems that make the difference between succeeding and failing. What Tony is saying here is don’t waste time and money worrying about the issues. Instead, use your energy and power on finding a solution.
One way to be proactive is by establishing a list of “questions for success” for your sales team. Examples from Inc.com include the following. Finding your questions makes things tailored for your company.
- What is the biggest obstacle to adding new customers?
- What is working and what isn’t?
- Where are your most (and least) significant opportunities?
- If you had a magic wand and could fix one problem, what would it be?
- Who is your toughest competitor–and what are they doing right?
Tailor these to your company. You’ll realize that your team will stop worrying about problems when they know a resolution strategy is in place.
CallTools Help Your Success
With services like CallTools, you support your teams and streamline your customer experience. The software helps build rapport and provides an extra set of tools that helps your business succeed. Tony Robbins has some great points. How do they apply to your company?