Are you missing out on one of the most important aspects of running a call center? CallTools.com’s new Dropbox integration will forever change your approach to call recordings.
Call recordings encourage consistent peak performance from each rep in your call center. However, unless you download each individual recording by hand, your call recordings are often only saved for up to 30 days.
How Can the Dropbox Integration Help Your Business?
The integration automatically pushes every call recording from the day into your Dropbox each night. Once you initially set up your account in the CallTools.com platform, the system handles the rest of the work for you.
The integration is particularly helpful for those who must maintain a backlog of call recordings for the sake of compliance. It provides the redundancy measures necessary to provide the peace of mind that your data is safe.
Entrust your call recordings to the power of your predictive dialer platform. Our developers kept everything simple to understand and implement. Storing your call recordings no longer needs to be a time-consuming process.
Give us a call at 1-800-679-1637 to find out more information about the CallTools.com Dropbox integration