Announce Position
In Queues, this feature announces the callers position in this queue while waiting:
- No: This means the caller’s position will never be announced.
- Yes: This means the caller’s position in the queue will be announced to them.
- More: This means the caller’s positions will be announced if the number of callers in the queue is more than the specified number in the “Announce Position Limit” feature; the caller will hear that there are that many number of callers waiting.
- Limit: This means the caller’s position will be announced if the number of callers in the queue is within the specified number in the “Announce Position Limit” feature.