Integration at Every Connection

Boost the power of every connection with custom integrations.

The Power Contact Center was created with integration in mind. Everything can be integrated down to the final report with our custom API, connectors to create agent buttons and automation triggers that will fire off whenever you want, to wherever you need.

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Zapier Integration

Zapier Integration

Zapier Makes It Easy to Integrate with Over 3000+ Applications

Although you have the power to create a custom integration with our API, sometimes you just want a quick connection to get started. Zapier is integrated to save time and makes it easy for anyone to automate their processes. Here’s how:

  • Triggers
  • New Appointment
  • New Disposition
  • New Sales Disposition
  • Actions
  • Create Contact
  • Update Contact
  • Searches
  • Find Contact
  • Find or Create Contact

Integration Features Included

Auto Call Start Trigger

Auto Call Start Trigger

Pull data from multiple sources on a call start automatically or send call data to your CRM.

New Object Webhooks

New Object Webhooks

POST whenever a new object such as call dispositions or calendar events are created.

Permission Based API Tokens

Permission Based API Tokens

Create API tokens with user specific permissions with expiration dates.

Modular HTTP Requests

Modular HTTP Requests

Custom HTTP requests for any request type are also reusable throughout.

Custom Connector Buttons

Custom Connector Buttons

Add agent dashboard buttons that allow you to GET/POST data at the click of a button.

Custom API Integrations

Custom API Integrations

Connect Wherever, Whenever With Our Fully Documented API

Unlock the ability to create advanced API integrations with the Power Contact Center. Send data out to your CRM or reporting dashboard. Bring info in from third-party data sources such as Zillow or Google Maps. Integrate at nearly every point of interaction, from agent to manager, anything is possible. Tokens allow you to limit API based on user privileges and can expire on a set date.