B2B Telemarketing Tips to Enhance Campaign Success

Preparation is key in any telemarketing campaign. When organizing a B2B telemarketing campaign, agents might need additional training. Contacting industry professionals in a B2B campaign can be more challenging than traditional telemarketing.

How Artificial Intelligence is Renovating Call Centers

Artificial Intelligence is being employed by many call centers today. While skepticism still exists, AI is proving to be a reliable tool to help managers and calling agents alike. As technology evolves, AI is likely to become a more robust tool.